PRACTICE INFORMATION

While we launch our Wellness & Weight-Management service over the coming weeks, St Clair Medical Practice is operating limited clinical hours for consultations and care related to this specialised service.

Current clinical hours:

• Monday: 9:00am – 4:00pm
• Wednesday: 9:00am – 4:00pm

During these hours, we are providing:

• Wellness & Weight-Management consultations
• Iron Infusions
• Immunisations, Vaccinations & Injection Administration
• Appointments for the follow up of test results

Online Booking for these Services can be made on HotDoc

Medical records access

Patients may attend the practice during opening hours to make enquiries regarding medical records. Medical records can also be requested at any time online by completing our online Medical Records Request Form.

St Clair Medical Practice is transitioning to a specialised clinical service model focused on Weight Management, Metabolic Health and Preventive Wellness. As such, we are no longer offering comprehensive general primary care (e.g. ongoing GP management of unrelated or complex medical conditions). 

Patients who require general medical care are encouraged to continue this with another GP or medical practice while we focus on delivering this specialised service.

Services Currently Offered:

• WELLNESS & WEIGHT MANAGEMENT CONSULTATIONS
• IMMUNISATIONS & VACCINATIONS
• IRON INFUSIONS
• PATHOLOGY COLLECTION
• FOLLOW-UP OF TEST RESULTS ORDERED THROUGH THE PRACTICE
• MEDICAL RECORDS ACCESS & TRANSFERS

St Clair Medical Practice does not provide general primary medical care. If you are experiencing an emergency and need medical care you should always call 000 or visit your nearest emergency department.

For all appointments please phone (02) 9670 1676 or book online via HotDoc. 

Please remember that appointments are scheduled at ten (10) minute intervals. Longer consultations are also available. Please inform reception if you require a longer consultation.

If your appointment is for more than one member of your family, please book one appointment per person.

We will do our best to accommodate for emergencies but please note we cannot guarantee an appointment on the day. If the booking relates to this, please advise reception to allow for the appropriate procedures to be carried out. You may need to consider going to your nearest Emergency department or calling an ambulance to assist.

Please advise us at least two hours prior to your appointment if you wish to cancel.

We recall patients regarding their test results and other important reports as per doctor’s request.

Please note that it is the patient’s responsibility to follow up their own results.

For non-urgent recalls, SMSs will be sent to patients to alert them to make a follow up appointment.

Current and new practitioners will not initiate or continue long-term prescriptions for Opioid pain medications (e.g. oxycodone, Endone, Targin, morphine, codeine, tramadol, tapentadol) or benzodiazepines (e.g. diazepam/Valium, temazepam, lorazepam, alprazolam/Xanax). This includes both new patients and existing patients.

We will no longer issue new prescriptions for these medicines nor provide repeat prescriptions for existing use, except in limited situations.

Having a history of opioid or benzodiazepine prescriptions in your medical record does not constitute authority for our doctors/practitioners to continue prescribing these high-risk medications. Old notes, past scripts, or knowledge that another doctor prescribed it do not permit a new doctor to continue high-risk medicines.

New GPs joining will also not initiate or continue opioids or benzodiazepine prescriptions. 

Zero-tolerance policy for inappropriate requests for prescriptions:

For safety and legal reasons, our practice will not issue early repeats or replace lost/stolen scripts and may decline care where inappropriate pressure for restricted medication is applied. Any hostile, aggressive, rude or abusive behaviour, including shouting or swearing at staff, will not be tolerated and may result in refusal of service.

St Clair Medical Practice is a bulk billing clinic for Medicare-eligible patients. Some services are not covered by Medicare.

Fees may apply for:

• Appointments without a valid Medicare card
• Iron infusions
• Private vaccinations
• Medical assessments (employment, driver’s licence, insurance)
• Other non-Medicare eligible procedures

For specific fee information, please enquire at reception before your appointment.

Private Fees (No Medicare Card):

• Standard/Initial Consultation GP: $90
• Long/Complex Consultation GP: $150
• Subsequent Standard Consultations GP: $75
• Standard/Initial Consultation NP: $75
• Long/Complex Consultation NP: $75
• Subsequent Standard Consultation NP: $50
• Iron Infusion: $180
• ECG: $40

Newborns (No Medicare Card)

Newborn babies that have not yet been registered with Medicare number will need to pay the full private consultation amount. You can claim back the amount from Medicare upon registration.

Vaccine Fees

National Immunisation Program Vaccines (like childhood immunisations and COVID-19) are free, but travel/private vaccines not covered by NIP attract a fee (see NSW Health).

Forms and Assessments

A Medicare rebate is not available for preparation of most forms, assessments and reports such as medical reports for insurance/legal purposes including:

Drivers Licence Forms:

• Fitness to Drive 
• Dangerous Goods Licence
• Commercial Vehicle
• Heavy Vehicle Driver

Other Medial Forms/Assessments:

• Insurance forms (related to private health insurance, income protection etc)
• Aviation Medical
• Sporting Medical (dive/boxing/car racing driving)
• Employment Medicals (pre-employment, work clearance etc.)
• Workers Compensation/Third Party
• DSP (Disability Support Pension Form)
• NDIS Form

These services are privately billed and will attract GST. Fees in addtition to any applicable Medicare items will be determined by the practitioner.  There is no guarantee of approval.

Workers Compensation Visits:

WorkCover Fees are paid by the insurer for accepted claims. Upfront payment may sometimes be required if a claim has not been lodged. These visits will be charged at AMA recommended rates and you will be provided with a receipt so that you can claim back from your employer/insurance company.

Medical Record Transfers

Full record transfers attract an administrative fee as follows:

• Full Medical Record Transfer (Electronic): $60
• Full Medical Record Transfer (Practice-supplied USB):  $70
• Full Medical Records (Hard Copy): $60 for up to 40 pages; $1 for each additional page
• Health Summary & Recent Investigations - Free

See Medical Records section below for more infomation. 

Payment Options

Payment is required at the time of consultation/service, as we do not issue accounts. We accept cash, major credit cards and EFTPOS. We do not accept cheques.

All prices listed on this website are subject to change from time to time as per management decision.

See our Medical Records Information Page

Or REQUEST YOUR RECORDS NOW by completing tihs form. 

Read our Privacy Policy here.

Your medical records are confidential documents. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that this information is only available to authorised members of staff and your information is securely stored. 

Your medical records ar retained for the full legal retention period, which is:

• 7 years from the date of last entry for adults
• until the patient is 25 years old for records of children.

If you would like more information about how your information is handled, please enquire with reception or email info@stclairmedicalpractice.com

Your input will help us to improve and we value any suggestions or concerns that you may have. You can share your feedback in the following ways:

• Discuss with staff
• Leave feedback at reception by completing an anonymous feedback form
• Email feedback@stclairmedicalpractice.com
• Responses are treated in confidence.

If you have any complaint which may not be resolved within the practice, you can contact the Health Care Complaints Commission on (02) 9219 7444.